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a. Your use of the Accurate Solution PC Center web site (the “Site”) and our services, including phone orders and inquiry, is governed by the policies, terms, and conditions set forth below. Please read the following information carefully. By using this site or submitting an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below. If you do not agree to these terms and conditions, please do not use this site and please do not submit any orders for products or services. The terms and conditions posted on this website, including the RMA policy, are public information and must be adhered to by anyone doing business with Accurate Solution PC Center unless there is a written contract signed by an officer of Accurate Solution PC Center.
b. GENERAL TERMS AND CONDITIONS.
i. (“Customer”) will agree that we are not liable for mismatched product pictures or mistakes in product information. Accurate Solution PC Center will only guarantee that we ship the product named on the invoice.
ii. 2) Our sales representatives are forbidden to make any claims on product or services, especially over the phone. Once again, Accurate Solution PC Center can only guarantee that the products named in your invoices will be shipped. Any additional provisions to your purchase must be made for in writing.
iii. 3) (“Customer”) shall agree that each item in a multi-item purchase from Accurate Solution PC Center shall be treated independently unless stated otherwise in the memo section of their order. That is, defect, replacement, and cancellation of one item does not constitute the voiding of the entire purchase. Each item shall be considered independently for warranty or refund purposes unless the customer has stated otherwise in the invoice memo.
iv. 4) (“Customer”) shall agree that under absolutely no circumstances will shipping be refunded once we ship.
v. 5) It is the customer's responsibility to look over their email confirmation and make sure all shipping, billing and item purchased are correct. If you do not get an email confirmation, call us to see if the order went through. Do not submit multiple orders or you will end up paying full restocking and shipping fees!
vi. 6) Order cancellation will be accepted by phone with a sales representative or over the web (only before the order is processed). It cannot be done over email or by leaving voice mails. You can confirm order cancellation by checking the order status online. Cancellation on orders already charged carries a 4.9% credit card processing cancellation fee.
vii. 7) Material fee for boxes, transportation, etc. are included in the shipping fee with the exception of shipping insurance and calculated on per shipment basis. (“Customer”) shall not be liable for additional shipping charges for purchases Accurate Solution PC Center chooses to ship in multiple packages unless they request and agree to shipping upgrades and upgrade fees.
viii. 8) (“Customer”) shall agree that Accurate Solution PC Center will not liable for shipper's shipping delays. In such cases, (“Customer”) may petition for a shipping rate adjustment if packages do not arrive within the shipping company's promised timeframe but in no way is Accurate Solution PC Center required to do so.
c. WEB ORDERING SECURITY:.
Protecting your information is a priority for us. We use 128-bit encryption Secure Sockets Layer (SSL) technology to protect the security of your online order information. When you are about to enter your credit card information, look at the bottom right corner of the browser window for a icon of a gold lock. Also you can look at your address bar and see if it starts with “https://”. Some versions of browsers and some firewalls don't permit connection through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through an insecure connection. If you cannot access the secure server for any reason, Please contact us to place an order, 1-866-81-STORM.
d. TRADEMARKS.
All trademarks and registered trademarks displayed on the site are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between Accurate Solution PC Center and these companies.
e. MAKING PURCHASES.
If you wish to purchase products offered on the site, you will be asked to supply certain information, including but not limited to credit card or other payment information. You agree that all information you provide to Accurate Solution PC Center will be accurate complete and current. You agree to pay all charges incurred by authorized users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes, and shipping and handling charges relating to your purchases.
f. WHERE WE SHIP.
We ship to any physical address that the shipper courier can ship to domestically or internationally. We may accommodate (“Customer”) who need to have an item shipped to an APO/FPO address or PO Box depending on the circumstances. Due to the number of wrong addresses from customers, we now charge the face value that the shipper courier charges us to reroute your package if you did not enter the address correctly. This charge is anywhere from $5-$25.
g. WHEN WE SHIP.
Orders received before 3:00 PM PST are usually processed the same day. Your order may be delayed if your ship to address does not match what your credit card issuer has on their file. We verify all addresses for protection against fraud. Some orders that are shipped from fulfillment warehouses may require longer for the item to ship. We may also ship the orders with multiple items from different warehouses so it is possible you get the items on different days. Due to the many circumstances such as unable to charge your card or verify your address, we cannot guarantee when your order is shipped out. Also if you choose next day air service, it does not necessarily mean you will get it the next day from the order date, it means that you will get it the next day from the date we ship the order. Accurate Solution PC Center reserves the right at any time after receipt of your order to delay your order for any reason. Computer systems take up to ten business days if there are no problems with the computer system such as defective memory, bad motherboard, etc.
h. SHIPPING DELAYS.
Once an order is shipped, it is up to the shipper courier to deliver the product's), we will not be able to stop the shipment once it is shipped. If the shipper courier loses the package, the shipper courier will put a tracer on the package. Tracers take around 3 days for air packages and 7 business days for ground packages. We will not be able to ship out replacement packages until the shipper courier confirms that the package is lost/will not be delivered to its destination and they will reimburse us. Without confirmation from the shipper courier, we will not know for sure if you will get two shipments if we ship out another one. Another delay is if there is no one to sign for the package, every package we ship usually requires a signature, if a package is returned to us because no one was available to sign for it or the address was input incorrectly at the time you enter the order, you will be charged again to ship it out a second time.
i. PRICING AND TYPOGRAPHICAL ERRORS.
Due to the fast pace of the computer industry, all prices are subject to change without notice. We make every effort to list the most accurate, up to the minute information. Despite our efforts, some items on our website may be miss-priced. If a product is listed at an incorrect price due to a typographical, photographical, or technical error or error in pricing from our vendors, Accurate Solution PC Center reserves the right to refuse or cancel any orders placed for a product listed at the incorrect price. If your credit card has already been charged for the incorrect price, we will immediately refund your card and cancel your order. You may also repurchase it for the correct price if you wish to. Due to the volatility in pricing for computer products, we do not match competitor's pricing and we will not offer price protection beyond the 24hours of purchase. Example: If Intel drops the price of a processor 5 days after your purchase, that is beyond our control and our cost for that same processor when we shipped is also much higher than our current selling price. We will not be able to refund the difference since we had to purchase the processor at a much higher cost to send it to you when you placed your order.
j. ORDER ACCEPTANCE POLICY.
Your receipt of an electronic or phone order confirmation does not signify our acceptance of your order. Accurate Solution PC Center reserves the right at any time after receipt of your order to accept or decline your order for any reason.
k. DISCLAIMER AND LIMITATION OF LIABILITY AS TO PRODUCTS SOLD.
All of Accurate Solution PC Center’s products are guaranteed against defects for the length of the warranty starting on the date of the invoice. EXCEPT AS EXPRESSLY STATED HEREIN, Accurate Solution PC Center. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE Accurate Solution PC Center SITE. EXCEPT AS EXPRESSLY STATED HEREIN, Accurate Solution PC Center. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO Accurate Solution PC Center. ARISING FROM ANY PRODUCT SOLD ON THE Accurate Solution PC Center SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL Accurate Solution PC Center, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.
l. DISCLAIMER AND LIMITATION OF LIABILITY AS TO THE Accurate Solution PC Center WEBSITE.
THE Accurate Solution PC Center WEB SITE AND THE MATERIALS THEREIN ARE PROVIDED “AS IS”. Accurate Solution PC Center. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE Accurate Solution PC Center SITE, THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE. Accurate Solution PC Center EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITE OR THEIR USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT Accurate Solution PC Center, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE Accurate Solution PC Center SITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
m. YEAR 2000 DISCLAIMER.
Accurate Solution PC Center makes no representations or warranties, either express or implied, of any kind with respect to the Year 2000 compatibility of products sold on the Site. Accurate Solution PC Center expressly disclaims all warranties, express or implied, of any kind with respect to the year 2000 compatibility of products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. The sole and exclusive maximum liability to Accurate Solution PC Center. Arising from any product sold on this site shall be the price of the product ordered. In no event shall Accurate Solution PC Center, its directors, officers, employees and representatives be liable for special, indirect, consequential, or punitive damages relating to the Year 2000 compatibility of products sold.
n. TITLE TRANSFER.
Accurate Solution PC Center retains title to parts and complete systems purchased until the said purchaser pays for items in full at which time the title passes to purchaser.
o. GOVERNING LAW.
You agree that any legal action brought against Accurate Solution PC Center shall be governed by the laws of the State of California without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the Accurate Solution PC Center sites shall be an appropriate federal or state court located in Santa Clara County, California.
p. RETURNS.
Refund is only issued for the sale amount of the computer(s), and does not include freight. A 15% restocking fee is applied to computer systems unless the system is returned back to Accurate Solution PC Center within 30 days of original delivery. The returned merchandise must include its original packaging, manuals, and all accessories. All sales on software items are final. Opened accessories such as the monitor and speakers will not be refunded. Accurate Solution PC Center will not refund shipping costs and will not pay shipping for returning packages. ORIGINAL SALES RECEIPT REQUIRED FOR ALL RETURNS. THE 30 DAY MONEY BACK GUARANTEE IS ONLY HONORED IF THE COMPUTER SYSTEM IS RETURNED TO Accurate Solution PC Center BY 30 DAYS FROM DATE OF ORIGINAL DELIVERY. RETURNS ARE NOT HONORED AFTER 90 DAYS FROM DATE OF ORIGINAL DELIVERY. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING FEES FOR RETURNS.
q. COMPUTER SYSTEMS.
If there is a defect in your computer system such as defective hard ware, Accurate Solution PC Center will cover for shipping costs back and forth and replace the part(s) within the first 30 days of receiving your computer system. After 30 days you will be held liable for shipping costs back and forth, and Accurate Solution PC Center will honor warranty service and replacement only, not for shipping. Accurate Solution PC Center may also use similar products for a computer systems order if the product first indicated is out of stock. For example: If a certain hard drive, such as a Western Digital 80GB hard drive is out of stock, Accurate Solution PC Center replaces it with a equivalent such as a Seagate 80GB hard drive. Accurate Solution PC Center either uses a equal or better product at no cost to the customer. If you request for Accurate Solution PC Center to use a specific product for your order and would not like to substitute it with alternatives, please indicate it with a email to accusol@gmail.com
r. REFUSED SHIPMENTS.
If any product that Accurate Solution PC Center ships out to the (“Customer”) comes back to Accurate Solution PC Center as refused delivery by the (“Customer”) will subject to fees. A restock fee of 15% will be applied to computer system. Also, shipping fees sending the package to the (“Customer”) and receiving the package back from the (“Customer”) will also not be refunded.